Frequently asked questions
Here you'll find answers to frequently asked questions about our private investigation services. Please feel free to contact us if you have any additional questions.
Enigma Investigations offers a wide range of professional investigation services, including background checks, surveillance, locating missing persons, asset searches, infidelity investigations, corporate investigations, and litigation support, among others. Our team of private investigators has the experience and expertise to provide discreet, efficient, and comprehensive solutions to meet your unique needs. Please list our Service page to find out more.
Yes, Enigma Investigations is fully insured, and we are affiliated to recognised industry bodies. We maintain professional liability insurance to ensure that our clients are protected throughout the course of our investigations.
The cost of our services depends on the complexity and duration of the investigation. Some are on a no-win no-fee basis. We provide a customised quote for each client based on the specific requirements of their case. Contact us for a free, no-obligation consultation to discuss your needs and receive a tailored quote.
Confidentiality is paramount at Enigma Investigations. We adhere to strict privacy policies and ensure that all information provided by our clients remains secure and confidential throughout the investigation process. We only share information with individuals authorised by the client and as required by law.
The duration of an investigation depends on various factors, including the complexity of the case, the information provided by the client, and the level of cooperation from involved parties. Each case is unique, but we always strive to provide efficient and timely results without compromising the quality of our work.
While we cannot guarantee specific outcomes for every case, we promise to conduct thorough and professional investigations using all available resources and techniques. Our team of experienced private investigators are dedicated to providing accurate, reliable information to help our clients make informed decisions.
To get started, simply contact us by phone, email, or through our website to request a free, no-obligation consultation. We'll discuss your needs, answer any questions, and provide a customised quote for our services. Once we reach an agreement, we'll begin working on your case promptly.
Yes, you can trust the information we provide. Our experienced private investigators conduct thorough and comprehensive investigations, using state-of-the-art technology and proven techniques to gather accurate, reliable, and legally admissible evidence. We are committed to maintaining the highest standards of integrity and professionalism in our work.
At Enigma Investigations, we prioritise open and transparent communication with our clients. You will be assigned a dedicated case manager who will serve as your primary point of contact throughout the investigation. You can reach your case manager via phone, email, or secure messaging platforms to discuss any concerns, ask questions, or receive updates on the progress of your case.
While we primarily operate within our designated service area, we have a network of trusted partners and affiliates that allows us to conduct investigations on a national and international scale. If your case requires investigative work outside of our service area, we can coordinate with our partners to ensure your needs are met.
Yes, our private investigators are well-versed in conducting online and social media investigations. We use advanced tools and techniques to gather relevant information from various online sources, while ensuring we adhere to legal and ethical guidelines. Please visit our Social Media Investigations page for further information.
At Enigma Investigations, our primary focus is on providing professional investigative services for a wide range of cases. However, there are certain types of cases that we may not handle, such as those involving illegal activities or those that may pose a conflict of interest. During your initial consultation, we will determine if your case is within our scope of services and provide appropriate referrals if needed.
We serve a diverse clientele, including individuals, businesses, law firms, insurance companies, and government agencies. Our team is experienced in handling a wide variety of cases and is dedicated to providing customised solutions to meet the unique needs of each client. Please visit Our Services page.
At Enigma Investigations, we understand that each case is unique, and we tailor our services to meet your specific needs. During your initial consultation, we will discuss your requirements and objectives, and develop a customised plan to address your investigative needs. We do not offer one-size-fits-all packages, ensuring that you receive the most relevant and effective services for your case.
Yes, upon completion of the investigation, you will receive a comprehensive written report detailing our findings, along with any relevant documentation, photographs, or other evidence obtained during the course of the investigation. This report can be used for legal purposes or to help you make informed decisions based on the information gathered.
Our private investigators are experienced in providing expert evidence in court, when needed. We are well-versed in the legal requirements and procedures for presenting evidence and can effectively communicate our findings to support your case. Please visit our Legal Services page.
Enigma Investigations is committed to maintaining the highest standards of quality and professionalism in our work. Our private investigators undergo continuous training and professional development to stay up-to-date with industry best practices, technological advancements, and legal requirements. We also conduct regular internal audits to ensure that our team consistently delivers accurate, reliable, and legally admissible information to our clients.
Yes, you can terminate the investigation at any time. If you decide to end the investigation, please notify us as soon as possible. We will discuss any outstanding fees or expenses, and provide a final report on our findings up to the point of termination.
Yes, our team of private investigators have extensive experience in handling sensitive and high-profile cases. We understand the importance of discretion and professionalism in such cases and take all necessary measures to protect our clients' confidentiality and reputations.
At Enigma Investigations, we pride ourselves on our reputation for providing exceptional investigative services tailored to meet our clients' unique needs. We offer a free, no-obligation consultation to discuss your case, answer any questions, and provide a customised quote for our services. This initial consultation allows you to learn more about our approach and capabilities, ensuring that you feel confident in choosing Enigma Investigations as your private investigation partner.
Enigma provided a very professional discreet service. I was very pleased with the team who used high specification monitoring equipment. I can highly recommend Dave and his operatives, prompt reliable services.
Ian Longman
Professional and quick to achieve the results wanted! Thank you so much to all the team involved, if I ever need your services again I would not hesitate to call! Highly recommended.
Lucy Thorn
The service provided by Enigma was truly professional, discreet and thorough whilst undertaking a highly sensitive matter. I would not hesitate in recommending this service to anyone. Highly trustworthy.
Robert Scott
Thank you very much enigma investigations for all of your hard work I was very happy with your services and helped me to the best of your ability I will be sure to highly recommend Enigma Investigations
Leanne Mcewen
I found Enigma Investigations to be very professional and understanding of my situation. They gave me great advice and helped me resolve my problems. I can highly recommend them and would not hesitate to use them again.
Paul Gillespie
Get professional advice today!
Contact us today to discuss your case and discover how our expert team can help you uncover the truth and achieve peace of mind.
Tel: 0333 577 0067
Mob/WhatsApp: 07960 885533
Email: info@enigmainvestigations.co.uk
Or complete the form and we will reply the same day or within 24 hrs. If your enquiry is urgent, we would advise that you call us.